Consumer Behavior: Understand, Predict, and Influence the Behavior of Your Customers

MKTG 330
Closed
Main contact
Franklin University
Columbus, Ohio, United States
Educator
1
Timeline
  • April 1, 2024
    Challenge start
  • April 8, 2024
    1. Project Blueprint
  • April 15, 2024
    2. Research Plan
  • April 22, 2024
    3. Research Instrument
  • April 29, 2024
    4. Data collection
  • May 6, 2024
    5. Data, Findings, and Recommendations
  • May 11, 2024
    Challenge end
Challenge
1 projects wanted
Dates set by challenge
Preferred companies
Anywhere
Non profit, Small to medium enterprise, Social Enterprise
Any industries

Challenge scope

Categories
Customer segmentation Market research Marketing strategy
Skills
critical thinking analytics presentation
Learner goals and capabilities

In partnership with you, Franklin University's small teams of learner consultants will work to 1) identify a specific behavior of your customers, 2) dive more deeply into the motivations and influences of that behavior, and 3) offer recommendations based upon their findings. Learner teams work on one project over six weeks. This engagement entails you using virtual communication tools to connect with the teams as scheduled.


Every successful marketing campaign begins with an understanding of the motivations and behaviors of the targeted consumers. Armed with that understanding, a marketer can begin to predict behaviors and, from there, learn what marketing actions may influence them.  

Learners

Learners
Undergraduate
Any level
20 learners
Project
10 hours per learner
Educators assign learners to projects
Teams of 4
Expected outcomes and deliverables

At the end of the five weeks, each student team will deliver

  1. A written report
  2. A 5-minute presentation (recorded) of recommendations





Project timeline
  • April 1, 2024
    Challenge start
  • April 8, 2024
    1. Project Blueprint
  • April 15, 2024
    2. Research Plan
  • April 22, 2024
    3. Research Instrument
  • April 29, 2024
    4. Data collection
  • May 6, 2024
    5. Data, Findings, and Recommendations
  • May 11, 2024
    Challenge end

Project examples

Among the projects of students in previous offerings of this course are:

  • crafting a more effective telemarketing script
  • introducing an initiative to increase upselling of restaurant menu items
  • applying the scarcity principle to increase online retail sales
  • and many others


Additional company criteria

Companies must answer the following questions to submit a match request to this challenge:

  • Q1 - Checkbox
    Be available for a quick phone/virtual call with the instructor to initiate your relationship and confirm your scope is an appropriate fit for the experience.  *
  • Q2 - Checkbox
    Provide a dedicated contact person who is available for weekly/bi-weekly drop-ins to address learners’ questions as well as periodic messages over the duration of the project.  *
  • Q3 - Checkbox
    Provide an opportunity for learners to present their work and receive feedback.  *
  • Q4 - Checkbox
    Provide relevant information and/or data as needed for the project.  *
  • Q5 - Text long
    How is your project relevant to the experience?  *